I wanted to express my concerns about two items I bought from Macy’s. They are both in...
GetHuman-cristaca's customer service issue with Martha Stewart Living Home Decorations from November 2018
Help me with my issue
First: share to improve GetHuman-cristaca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cristaca's next move: talk to Martha Stewart Living Home Decorations when they open.
Martha Stewart Living Home Decorations's call center is closed now. We will send GetHuman-cristaca a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cristaca may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-cristaca's own words
I wanted to express my concerns about two items I bought from Macy’s. They are both in the farmhouse collection. The three tier bread rack and the canister set. The rack didn’t work because the rod was not long enough and bottom hole was drilled not in the center. And the canisters the kids don’t hold down and leave a gap. They are both so cute and have amazing design from look side but terrible design functionality. I still have them, but now regret not returning them because they are useless really. I am expressing my thoughts because I feel they should test these products out a little more before selling them. It’s a huge disappointment, and I wish they would actually function correctly.
GetHuman-cristaca did not yet indicate what Martha Stewart Living Home Decorations should do to make this right.
I have an issue with Martha Stewart Living Home Decorations too
How GetHuman-cristaca fixed the problem
We are waiting for GetHuman-cristaca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.