Hello, I stop by the Murphy's gas station that's affiliated with the Walmart Supermarke...

GetHuman968733's customer service issue with Mars Chocolate from August 2018

Help with my Mars Chocolate issue
The issue in GetHuman968733's own words
Hello, I stop by the Murphy's gas station that's affiliated with the Walmart Supermarket in Forney, TX and I purchased * king size * musketeers, and * regular size Snickers. To take inside the movie theater with me while watching * kids movie with my niece's, Well the * musketeers was old a darker on the inside and not fresh and the snickers the chocolate didn't have a fresh smooth taste to it the chocolate seemed to not been fresh, I took the candy back to the store afterwards. low and behold a bad attitude manager she informed me that she couldn't give me my money back, because it had been open and that the candy expired ****. So I said to her that I understand that, but I was asking her about the shelf life how long has it been on the shelf, she said ma'am that's not any of your business if you have a problem with the candy you purchased * hrs ago, you need to take it up with Mars Candy Co. I was blown away from the attitude even while she was talking with me. I remain calm and not causing a seen, but just not standing behind the products that you just sold to me wasn't satisfaction guaranteed. and my teenage niece got through School finals and basketball tournaments eating snickers & * musketeers that's really a poor excuse of stand by the product's you sale. I just wanted a fresh candy bar the I love eating and comfort snack.**Tabitha Mallory***** Morningside Ct.*Mesquite, TX *****
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Mars Chocolate

Customer service issue
Reported by GetHuman968733
Aug 8th, 2018 - 7 mons ago
I have an issue with Mars Chocolate too
Fixed
Seen by 6 customers so far
Similar issue to 39 others
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GetHuman968733 started working on this issue
Aug 8th, 2018 11:05pm
GetHuman968733 indicated the issue is not fixed yet.
Aug 9th, 2018 12:23am