My Twix had a toe nail in it and was very stale

GetHuman627963's customer service issue with Mars Chocolate from April 2018

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Help with my Mars Chocolate issue
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Where was the item purchased, Order number (if applicable), and Billing address
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The issue and preferred resolution, in GetHuman627963's own words:
The problem I ran into: My Twix had a toe nail in it and was very stale
I trust that Mars Chocolate will make this right and come up with a resolution that is fair.
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Mars Chocolate

Customer service issue
Reported by GetHuman627963
Apr 25th, 2018 - 3 mons ago
I have an issue with Mars Chocolate too
Not resolved
Seen by 4 customers so far
Similar issue to 32 others
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Timeline
GetHuman627963 started working on this issue
Apr 25th 3:51pm