We received a hotel room that was not as described upon booking. We expected * double b...

GetHuman1915755's customer service issue with Marriott Hotels and Resorts from January 2019

Help me with my issue
The issue in GetHuman1915755's own words
We received a hotel room that was not as described upon booking. We expected * double beds, got * single beds
GetHuman1915755 did not yet indicate what Marriott Hotels and Resorts should do to make this right.
I have an issue with Marriott Hotels and Resorts too
How GetHuman1915755 fixed the problem
Gethuman feature didn't work, it just annoys you. Marriott offered **** points compensation. Not really happy with that. But hey it's better than nothing.
Please help with my Marriott Hotels and Resorts issue
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Marriott Hotels and Resorts

Customer service issue
Reported by GetHuman1915755
Jan 7th, 2019 - 7 mons ago
I have an issue with Marriott Hotels and Resorts too
Fixed
GetHuman1915755 shared how to fix
Seen by 7 customers so far
Similar issue to 146 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman1915755 started working on this issue
Jan 7th 5:43pm
GetHuman1915755 confirmed the issue is fixed. Hooray!
Jan 10th 5:47pm
GetHuman1915755 confirmed the issue is fixed. Hooray!
Jan 11th 11:32am