I placed order ***-*******-******* on **th May **** and paid for Next Day delivery. I...
GetHuman4915692's Complaint issue with Marks & Spencer from June 2020
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The issue in GetHuman4915692's own words
I placed order ***-*******-******* on **th May **** and paid for Next Day delivery. I received a message On **th May telling me that there was a technical problem with the carrier and my delivery would be delayed by ** hours.*On the *st May at **.** I received another message to say the order had been delivered and was in my porch. NO PARCEL IN MY PORCH. *The next morning my parcel was in my porch. I don't know if it was a neighbour or if Hermes had actually delivered the parcel very early morning. I live in a road with * houses its not difficult to find my house!! *Therefore as my next day delivery was not honoured I am requesting a refund if at all possible please. *I look forward to your reply.*Judith Hartnall
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