I placed order ***-*******-******* on **th May **** and paid for Next Day delivery. I...

GetHuman4915692's Complaint issue with Marks & Spencer from June 2020

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The issue in GetHuman4915692's own words
I placed order ***-*******-******* on **th May **** and paid for Next Day delivery. I received a message On **th May telling me that there was a technical problem with the carrier and my delivery would be delayed by ** hours.*On the *st May at **.** I received another message to say the order had been delivered and was in my porch. NO PARCEL IN MY PORCH. *The next morning my parcel was in my porch. I don't know if it was a neighbour or if Hermes had actually delivered the parcel very early morning. I live in a road with * houses its not difficult to find my house!! *Therefore as my next day delivery was not honoured I am requesting a refund if at all possible please. *I look forward to your reply.*Judith Hartnall

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Marks & Spencer

Complaint issue
Reported by GetHuman4915692
Jun 5th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 124 others
0 customers following this

Timeline

GetHuman4915692 started working on this issue
Jun 5th 2:51pm