Hi I’ve placed a order which comes to over £** but on checking out it’s not confirmed f...

GetHuman313797's customer service issue with Marks & Spencer from June 2018

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The issue and preferred resolution, in GetHuman313797's own words:
Hi I’ve placed a order which comes to over £** but on checking out it’s not confirmed for the free beauty gift
I trust that Marks & Spencer will make this right and come up with a resolution that is fair.
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Marks & Spencer

Customer service issue
Reported by GetHuman313797
Jun 7th, 2018 - 17d ago
I have an issue with Marks & Spencer too
Not resolved
Seen by 3 customers so far
Similar issue to 29 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman313797 started working on this issue
Jun 7th 2:53pm