On August **th we tried to stay at the Marriott Courtyard Marriott on Roberts Road Colu...

GetHuman1021582's customer service issue with Mariott Rewards from August 2018

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The issue in GetHuman1021582's own words
On August **th we tried to stay at the Marriott Courtyard Marriott on Roberts Road Columbus Ohio ***** once we arrived at the property we was advised that they did not receive payment once we called our card it says payment was taken out so then we proceeded to check our bank statement and money was taken out so then we never got the room and we had left and I was on a Wednesday the following Saturday on the **th of August we went to the store and we try to swipe her card and it said insufficient funds so upon checking or online banking again it shows another charge from Courtyard Marriott another $*** so we can proceed to call and we was told Sunday that would be able to get a room for Monday and Tuesday for the $*** that was taken from our account number replace it's now Tuesday evening and we are without any money or a place to stay until Friday while we wait for our house to be repaired and now nobody will return in War of our calls
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Mariott Rewards

Customer service issue
Reported by GetHuman1021582
Aug 22nd, 2018 - a mon ago
I have an issue with Mariott Rewards too
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Seen by 3 customers so far
Similar issue to 21 others
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Timeline
GetHuman1021582 started working on this issue
Aug 22nd 2:19am