Trying to submit the $* fee to continue enjoying radio internet, but customer support r...

GetHuman-rbeugene's customer service issue with Marantz America from July 2020

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The issue in GetHuman-rbeugene's own words
Trying to find a way to pay the $* yearly fee to continue access to internet radio. No one will help me. I'd gladly send a lousy check for the amount but even sure that would help. No human response so far. Someone was supposed to call back last week. ... Trying to submit the $* fee to continue enjoying radio internet, but customer support recording says they're closed - been that way for * days. I'm also unsure what my receiver model is. Tried following the steps for access online, but because I registered via an email address years ago that has been deleted I cannot retrieve the password. Hope you can help. Thanks.
I just want a phone number to talk to a rep.
Letting me talk to a human
* years
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Marantz America

NR****
Customer service issue
Reported by GetHuman-rbeugene
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 16 others
0 customers following this
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Timeline

GetHuman-rbeugene started working on this issue
Jul 14th 2:33pm
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 14th 10:48pm
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 15th 2:32am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 15th 3:55am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 15th 10:58am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 15th 5:10pm
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 15th 6:57pm
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 16th 1:28am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 16th 9:10am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 16th 9:22am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 16th 12:50pm
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 17th 11:43am
GetHuman-rbeugene indicated the issue is not fixed yet.
Jul 17th 3:30pm

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