I was told by malwarebytes tech support to resolve my computer freeze when I attempted...

GetHuman5592236's Refund a Charge issue with Malwarebytes from December 2020

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The issue in GetHuman5592236's own words
I was told by malwarebytes tech support to resolve my computer freeze when I attempted to download their privacy VPN to unplug my usp port of my mouse to another port. When that did not work, their tech support transferred me to your company. I WAS TOLD I need to cancel my $** auto withdrawal by Tuesday Dec ** so I do NOT GET CHARGED FURTHER. Your service did not complete my contact to figure out out how to resolve the problem. I then had to pay over a hundred dollars to a private tech service to get this vpn off my computer and to restore my system. Again please cancel the $** monthly membership.

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Malwarebytes

Refund a Charge issue
Reported by GetHuman5592236
Dec 28th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1142 others
0 customers following this
Items needed
Name on the account
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Timeline

GetHuman5592236 started working on this issue
Dec 28th, 2020 10:47pm

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