Somehow I have Malwarebytes premium on my computer and somehow a trial has begun and I...

GetHuman5476484's customer service issue with Malwarebytes from November 2020

Help with my Malwarebytes issue
First: share to improve GetHuman5476484's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5476484 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5476484's own words
Somehow I have Malwarebytes premium on my computer and somehow a trial has begun and I have * days left. I have not used this premium and I want the free one back. What do I do? When I select the icon, the premium Malwarebytes comes up and the free one is gone. What do I do?
I never ordered the Malwarebytes premium and do not want it. I don't want to get charged for it. It just appeared on my computer.
How GetHuman5476484 fixed the problem

We are waiting for GetHuman5476484 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Malwarebytes customer problems.
How Do I Cancel My Account with Malwarebytes?How do I get technical support From Malwarebytes?
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Malwarebytes

Customer service issue
Reported by GetHuman5476484
Nov 19th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1144 others
0 customers following this

Timeline

GetHuman5476484 started working on this issue
Nov 19th, 2020 1:08pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians