Reference Order ***********I placed this order for Malwarebytes, $**.**, on...

GetHuman-vbbrambl's Refund a Charge issue with Malwarebytes from April 2020

Help with my Malwarebytes issue
First: share to improve GetHuman-vbbrambl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vbbrambl may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-vbbrambl's own words
Reference Order ***********I placed this order for Malwarebytes, $**.**, on ********** using my VISA card * ending in ****. However, my daughter had already ordered Malwarebytes for our * computers (order **********, $**.**) earlier in the week. Since she had already installed the Malwarebytes software on my computer, I did not complete the install of the software from Order **********. At this time, I am requesting a refund of $**.** to be issued to my Visa Card ***** **** **** ****. The name on the card is Virginia S Bramblett. Thank you for your assistance.**Sincerely,*Virginia Bramblett

GetHuman-vbbrambl did not yet indicate what Malwarebytes should do to make this right.

How GetHuman-vbbrambl fixed the problem

We are waiting for GetHuman-vbbrambl to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Malwarebytes customer problems.
How Do I Cancel My Account with Malwarebytes?How do I get technical support From Malwarebytes?
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Malwarebytes

Refund a Charge issue
Reported by GetHuman-vbbrambl
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 866 others
0 customers following this

Timeline

GetHuman-vbbrambl started working on this issue
Apr 28th 10:34pm