I cannot log in to my account at Malwarebytes because the email address for the account...

GetHuman4161996's Account Access issue with Malwarebytes from December 2019

Help with my Malwarebytes issue
First: share to improve GetHuman4161996's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4161996 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4161996's own words
I cannot log in to my account at Malwarebytes because the email address for the account no longer exists. I would like to speak to a human that actually works for malwarebytes. i do not want secondhand information from a customer forum. I want to change my email address on the account to the one I use now. Thank you. Jeff

GetHuman4161996 did not yet indicate what Malwarebytes should do to make this right.

How GetHuman4161996 fixed the problem

We are waiting for GetHuman4161996 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Malwarebytes customer problems.
How Do I Cancel My Account with Malwarebytes?How do I get technical support From Malwarebytes?
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Malwarebytes

Account Access issue
Reported by GetHuman4161996
Dec 27th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 621 others
0 customers following this

Timeline

GetHuman4161996 started working on this issue
Dec 27th, 2019 10:31pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies