Update on Previous Support Comment

GetHuman4029534's customer service issue with Malwarebytes from December 2019

Help with my Malwarebytes issue
The issue in GetHuman4029534's own words
I have Malwarebytes Premium *.*.**I want to deactivate it on one computer and reactivate it on another computer. I do not see the options that I have seen on my older version to DEACTIVATE License Key**IMPORTANT NOTE: Due to a mistake on my part, I needed to take more time to review the functionality of the version of Malwarebytes I currently own. I was able to manage activating the software on my new PC with NO ISSUE. Based on my experience Malwarebytes Support staff has always demonstrated A high level of professionalism and Technical skills.

GetHuman4029534 did not yet indicate what Malwarebytes should do to make this right.

How GetHuman4029534 fixed the problem
The new version of Malwarebytes does not have an option to deactivate application. Waited for over ** minutes on the support line, used the Option * which called me and then hung up.**I proceeded to just install the software on my new computer. Looks like it is working
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Customer service issue
Reported by GetHuman4029534
Dec 2nd, 2019 - a year ago
GetHuman4029534 shared how to fix
Seen by 8 customers so far
Similar issue to 568 others
0 customers following this
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GetHuman4029534 started working on this issue
Dec 2nd, 2019 11:57pm
GetHuman4029534 confirmed the issue is fixed. Hooray!
Dec 5th, 2019 2:04pm

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