Dear Marcin and all at Malwarebytes.com. Yes, I subscribed to Malwarebytes, (maybe Sept...

GetHuman-sahelros's Cancel Account issue with Malwarebytes from October 2019

Help with my Malwarebytes issue
First: share to improve GetHuman-sahelros's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sahelros may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-sahelros's own words
Dear Marcin and all at Malwarebytes.com. Yes, I subscribed to Malwarebytes, (maybe Sept.**,****?) but was dissatisfied with the software and it conflicted *with other software on my computer so I was advised by my computer *specialist to delete it, which I did a year ago. I thought I had *cancelled it in that way. However, last month, September, I noticed that *there was an annual fee charged of $**.**. As I have no use for the *software, please could you be so kind as to refund my $**.**? It would *be very appreciated. (As I had stopped using the software, I deleted the *email with my license and purchase info on it. Please assist me to *identify my license number and cancel, and refund the $**.**, if you *would be so kind.) Thank you. Marene A Zimmerman Oct.**, ****

GetHuman-sahelros did not yet indicate what Malwarebytes should do to make this right.

How GetHuman-sahelros fixed the problem

We are waiting for GetHuman-sahelros to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Malwarebytes customer problems.
How Do I Cancel My Account with Malwarebytes?How do I get technical support From Malwarebytes?
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Malwarebytes

Cancel Account issue
Reported by GetHuman-sahelros
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1590 others
0 customers following this

Timeline

GetHuman-sahelros started working on this issue
Oct 29th, 2019 9:01pm