Can you address via email my specific points in (b), ('c), and questions *), *) and *)

GetHuman-jkashin's customer service issue with Malwarebytes from January 2019

2 views
 | 
504 similar
 | 
0 following
Help with my Malwarebytes issue
First: share to improve GetHuman-jkashin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jkashin's next move: talk to Malwarebytes when they open.
Malwarebytes's call center is closed now. We will send GetHuman-jkashin a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jkashin may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-jkashin's own words
contact Malewarebyte with questions ... (a) I had your free trial Malwarebytes protection installed in November **** on my personal-home new desktop Imac, (b) now want to subscribe to your annual service, ('c) and have the following questions:**) What specific protection does your service provide for Apple i-phone and i-pad devices?**) What is your annual service cost for * devices: two I-phones (wife & self), one i-pad and one i-Mac desktop computer?**) How will the service be installed on each Apple device?*Thanks, Jim Kashin
I'm a novice trying to find the best protection for my internet exposure via Apple devices (computer, I-phone and I-pad)
GetHuman-jkashin did not yet indicate what Malwarebytes should do to make this right.
I am a potential long-term customer looking for reliable, state-of-the-art, protection for personal Apple devices used by my wife and me!
I have an issue with Malwarebytes too
How GetHuman-jkashin fixed the problem
We are waiting for GetHuman-jkashin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jkashin fixes it.
This email address isn't valid

Malwarebytes

Malwarebyte premium personal protection
Customer service issue
Reported by GetHuman-jkashin
Jan 15th, 2019 - 9 mons ago
I have an issue with Malwarebytes too
Not resolved
Seen by 2 customers so far
Similar issue to 504 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jkashin started working on this issue
Jan 15th 5:13pm