I PURCHASED A * YEAR UPGRADED PLAN FROM MALWARE ON DEC.* ****. I PAID $***. FOR IT. TO...

GetHuman-alicedol's customer service issue with Malwarebytes from November 2018

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The issue in GetHuman-alicedol's own words
I PURCHASED A * YEAR UPGRADED PLAN FROM MALWARE ON DEC.* ****. I PAID $***. FOR IT. TO DATE I HAVE NEVER GOTTEN AN UPGRADE OR A REF. * OR LIC. NUMBER TO INSTALL THAT UPGRADE. WOULD YOU PLEASE SEND ME THAT REF. * OR GIVE ME MY MONEY BACK. *MY OLD EMAIL ADDRESS WAS******@***.com*my new email is *****@***.com*@gmail.com.*Please prove to me that if you claim you already sent it then provide me w* the ref.*lic* so I can install the upgrade. You can also reach me at ***-***- ****
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Malwarebytes

Customer service issue
Reported by GetHuman-alicedol
Nov 20th, 2018 - 7 mons ago
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GetHuman-alicedol started working on this issue
Nov 20th, 2018 3:04am