I was in the process of upgrading my Malwarebytes to premium until I was reading the te...

GetHuman-mbusch's customer service issue with Malwarebytes from October 2018

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The issue in GetHuman-mbusch's own words
I was in the process of upgrading my Malwarebytes to premium until I was reading the terms and conditions. I found that an entity known as "Avanagate Inc." or *Checkout" administered subscriptions and I googled them.* I found that a large majority of people reported very bad experiences with them including erroneous charges and other credit, collections and subscription issues. My initial concern, that made me google them, was Auto Renewal (which I detest). After reading the reviews, I want nothing to do with this company. You should probably cancel them as your agent for subscriber purchases. * I would like the premium service if there is a good alternative way to get it, such as directly thru you.

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Malwarebytes

Customer service issue
Reported by GetHuman-mbusch
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 276 others
0 customers following this

Timeline

GetHuman-mbusch started working on this issue
Oct 23rd, 2018 7:19pm

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