We are suspending the internet account the Malwarebytes is protecting. I contacted the...

GetHuman-wsbrooke's customer service issue with Malwarebytes from October 2018

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The issue in GetHuman-wsbrooke's own words
We are suspending the internet account the Malwarebytes is protecting. I contacted the phone number on our American Express card , but cleverbridge could not help us in locating you. American express has blocked future payments until we reached you to discuss. While writing this you note to you, your representative answered a phone call I placed to Malwarebytes. She canceled our Malwarebytes' account because it is protecting an internet account that is being suspended as of November *, ****. We will contact you when we reconnect this internet account next spring. We have our account with Malwarebytes discontinued now and this is what we needed from you. Please contact us if our account does not show as discontinued. Thank you.

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Malwarebytes

Customer service issue
Reported by GetHuman-wsbrooke
Oct 15th, 2018 - 4 years ago
Fixed
Seen by 12 customers so far
Similar issue to 251 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman-wsbrooke started working on this issue
Oct 15th, 2018 6:53pm
GetHuman-wsbrooke confirmed the issue is fixed. Hooray!
Oct 15th, 2018 6:54pm

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