I currently have Malwarebytes Anti-Malware Premium protection. Renewal is on August...

GetHuman-drporter's customer service issue with Malwarebytes from August 2018

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I currently have Malwarebytes Anti-Malware Premium protection. Renewal is on August **th. Your company contacted me and said that my credit card on file (****) has apparently expired. I contacted the credit card company and they said it was still actice thru August **st and a new card has been issued and will be sent for September onward. I am confused and need help to make sure my computer stays protected. ????
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Malwarebytes

Customer service issue
Reported by GetHuman-drporter
Aug 26th, 2018 - 3 mons ago
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Timeline
GetHuman-drporter started working on this issue
Aug 26th 4:35pm
GetHuman-drporter indicated the issue is not fixed yet.
Aug 26th 5:50pm
GetHuman-drporter confirmed the issue is fixed. Hooray!
Aug 27th 8:30pm