I was charged for my malware subscription twice*need to cancel number:*CBQXG-*DRXR-N...

GetHuman-lcpassmo's customer service issue with Malwarebytes from August 2018

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The issue in GetHuman-lcpassmo's own words
I was charged for my malware subscription twice*need to cancel number:*CBQXG-*DRXR-N***X-P*QBE in the amount*of $**.**
GetHuman-lcpassmo did not yet indicate what Malwarebytes should do to make this right.
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Malwarebytes

Customer service issue
Reported by GetHuman-lcpassmo
Aug 21st, 2018 - 3 mons ago
I have an issue with Malwarebytes too
Fixed
Seen by 4 customers so far
Similar issue to 174 others
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Timeline
GetHuman-lcpassmo started working on this issue
Aug 21st 11:08pm
GetHuman-lcpassmo indicated the issue is not fixed yet.
Aug 24th 3:58pm