I bought a MAKITA flashlight* LXLM ** less than a year ago from the local Home Depot st...

GetHuman-dheiden's customer service issue with Makita Tools from May 2018

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The issue in GetHuman-dheiden's own words
I bought a MAKITA flashlight* LXLM ** less than a year ago from the local Home Depot store.It recently quit working.Only one of two rows of lights comes on,and only very dimly.I took it back to the store for an exchange,but they no longer carried the item.I was told that they would send it in for repair.They charged me $**.**.they called me yesterday to pick up my light.When I got it home I found out that nothing had changed: Only one row of very dim lights.No flashlight and no money.What's next?
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Makita Tools

Customer service issue
Reported by GetHuman-dheiden
May 22nd, 2018 - 6 mons ago
I have an issue with Makita Tools too
Fixed
Seen by 5 customers so far
Similar issue to 408 others
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GetHuman-dheiden started working on this issue
May 22nd 7:56pm
GetHuman-dheiden indicated the issue is not fixed yet.
May 23rd 8:36am
GetHuman-dheiden indicated the issue is not fixed yet.
May 24th 8:22am
GetHuman-dheiden indicated the issue is not fixed yet.
May 26th 10:58am