To whom it may concern. **I have request to cancel my ticket with booking number NF...

GetHuman-alishuja's customer service issue with MakeMyTrip from October 2019

Help with my MakeMyTrip issue
The issue in GetHuman-alishuja's own words
To whom it may concern. **I have request to cancel my ticket with booking number NF************* & PNR JTKY* which I just booked ** minutes ago for my parents and other family members in India by using my credit card here in New York, USA. **After booking it I realized that it was booked incorrectly from Delhi to Srinagar. It was supposed to be booked from Srinagar to Delhi and for some reason I didn’t realize it was being booked from Delhi to Srinagar. **I also contacted one of the representative from make my trip in New York and explained him the whole situation also wrote him an email. He assured me that he will forward my email to concerned authorities of make my trip in India. **I really appreciate make my trip help me in canceling this ticket and issuing me the full refund.***Thanks **Shujath Hussain *Cell * ***-***-****

GetHuman-alishuja did not yet indicate what MakeMyTrip should do to make this right.

How GetHuman-alishuja fixed the problem
It is very disappointing that make my trip says on their website contact **** anytime but when I called several contact numbers listed and no one answered the call. I think make my trip should try to get their **** contact active and find a decent, professional and well trained representation abroad particularly in my home state of New York, USA. I am seriously considering not to use make my trip ever again. **I had to stay awake all night and kept calling the numbers listed on the website. Finally I was able to get hold of one of their representative in India, who was helpful and helped me in resolving this issue. Thanks
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How Do I Get a Refund from Makemytrip?How Do I Change My Booking on Makemytrip?How Do I Cancel My Reservation with Makemytrip?How Do I Find My Reservation on Makemytrip?
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Customer service issue
Reported by GetHuman-alishuja
Oct 14th, 2019 - 2 years ago
Fixed
GetHuman-alishuja shared how to fix
Seen by 4 customers so far
Similar issue to 2004 others
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Items needed
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Email address on the account
Reservation number

Timeline

GetHuman-alishuja started working on this issue
Oct 14th, 2019 2:04am
GetHuman-alishuja confirmed the issue is fixed. Hooray!
Oct 16th, 2019 12:27pm

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