how do I verify mailtrack is on for a certain email before I send it?

GetHuman4533979's customer service issue with MailTrack from March 2020

Help with my MailTrack issue
The issue in GetHuman4533979's own words
I just added mailtrack to my Gmail account and can see where the icon is in the sidebar, but how do I now mailtrack is on for a certain email? I don't see an indicator, and the icon doesn't change from color to gray or anything when I click it. I want to ensure mailtrack is on for this email before sending. Thanks.

GetHuman4533979 did not yet indicate what MailTrack should do to make this right.

How GetHuman4533979 fixed the problem
I can't recall exactly, but I had to enable cookies on my email and add Mailtrack to another on of my Gmail accounts to be consistent. I didn't receive help from Mailtrack's customer service.
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Customer service issue
Reported by GetHuman4533979
Mar 26th, 2020 - 8 months ago
GetHuman4533979 shared how to fix
Seen by 6 customers so far
Similar issue to 17 others
0 customers following this
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GetHuman4533979 started working on this issue
Mar 26th 11:38pm
GetHuman4533979 confirmed the issue is fixed. Hooray!
Mar 31st 9:08am