Our business number used to be connected to an Iphone, but now we changed the number ov...

GetHuman5740547's Account Access issue with MailChimp from February 2021

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Before contacting them, items GetHuman5740547 may need:
Account username, Email address on the account, and Password on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5740547's own words
Our business number used to be connected to an Iphone, but now we changed the number over to a landline. The Iphone is unable to receive text messages anymore, so when we try to log into Mailchimp, we are unable to receive the code that lets us login. We were wondering if we could change it so the code is sent to an email instead?

GetHuman5740547 did not yet indicate what MailChimp should do to make this right.

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MailChimp

Account Access issue
Reported by GetHuman5740547
Feb 10th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 675 others
0 customers following this

Timeline

GetHuman5740547 started working on this issue
Feb 10th 5:45pm
GetHuman5740547 confirmed the issue is fixed. Hooray!
Feb 17th 5:49pm
GetHuman5740547 indicated the issue is not fixed yet.
Feb 17th 5:50pm