I work for an interior design business and we are having trouble accessing our MailChim...

GetHuman-kmrivers's Account Access issue with MailChimp from June 2020

Help with my MailChimp issue
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Before contacting them, items GetHuman-kmrivers may need:
Account username, Email address on the account, and Password on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kmrivers's own words
I work for an interior design business and we are having trouble accessing our MailChimp account. We received a notice that the account would close and wanted to regain access so could get our contacts and previous marketing campaigns. We changed the password but discovered there was a *-step verification. We later got an email yesterday explaining that the *-step verification was disabled but we needed to answer a series of ** questions. We do not have the information for the ** questions and cannot find a phone number to contact MailChimp so we can get this straightened out. However way you can help will be appreciated.

GetHuman-kmrivers did not yet indicate what MailChimp should do to make this right.

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MailChimp

Account Access issue
Reported by GetHuman-kmrivers
Jun 11th, 2020 - a year ago
Not resolved
Seen by 24 customers so far
Similar issue to 1018 others
0 customers following this

Timeline

GetHuman-kmrivers started working on this issue
Jun 11th, 2020 4:46pm

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