In my regular newsletter, I sent a link to a Zoom webinar I was holding. I made the lin...

GetHuman-simirel's customer service issue with MailChimp from July 2020

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The issue in GetHuman-simirel's own words
In my regular newsletter, I sent a link to a Zoom webinar I was holding. I made the link a hyperlink, test sent it to myself. All was good.**But when my customers received the link and clicked on it, suddenly an extra * characters * ** were added at the end of the link in the browser, which led to an error page and unable to go through. I had dozens of people trying to sign up for the meeting and unable to do so because they kept getting this error page.**So it seemed to transmit OK from MailChip to the recipients, but it was the transmission from the recipient's computer to the actual Zoom link that added characters, forcing an error message. **Do you know why that is? Is there anything I*you can do to alleviate this, short of NOT making it a hyperlink and letting them copy and paste in their own browsers.**Carole Fineberg******@***.com******@***.com

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Customer service issue
Reported by GetHuman-simirel
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 968 others
0 customers following this

Timeline

GetHuman-simirel started working on this issue
Jul 2nd 1:46am

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