In my regular newsletter, I sent a link to a Zoom webinar I was holding. I made the lin...

GetHuman-simirel's customer service issue with MailChimp from July 2020

Help with my MailChimp issue
First: share to improve GetHuman-simirel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-simirel may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman-simirel's own words
In my regular newsletter, I sent a link to a Zoom webinar I was holding. I made the link a hyperlink, test sent it to myself. All was good.**But when my customers received the link and clicked on it, suddenly an extra * characters * ** were added at the end of the link in the browser, which led to an error page and unable to go through. I had dozens of people trying to sign up for the meeting and unable to do so because they kept getting this error page.**So it seemed to transmit OK from MailChip to the recipients, but it was the transmission from the recipient's computer to the actual Zoom link that added characters, forcing an error message. **Do you know why that is? Is there anything I*you can do to alleviate this, short of NOT making it a hyperlink and letting them copy and paste in their own browsers.**Carole Fineberg******@***.com******@***.com

GetHuman-simirel did not yet indicate what MailChimp should do to make this right.

How GetHuman-simirel fixed the problem

We are waiting for GetHuman-simirel to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MailChimp customer problems.
How Do I Reset My Mailchimp Password?How Do I Cancel My Mailchimp Account?How do I get technical support for My Mailchimp account?
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

MailChimp

Customer service issue
Reported by GetHuman-simirel
Jul 2nd, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 968 others
0 customers following this

Timeline

GetHuman-simirel started working on this issue
Jul 2nd, 2020 1:46am