I couldn't log into my account I forgot my password. I have new computer and old one I...

GetHuman-stsavaph's Technical support issue with MailChimp from May 2020

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The issue in GetHuman-stsavaph's own words
I couldn't log into my account I forgot my password. I have new computer and old one I had it autosaved. So I changed the password and now I am showing obviously an old email that I used must have used the same password as I reset it for today (unintentially) and now everything is missing from emails I have sent to current contacts. I can't phone because it is not recognizing me. We have a paid plan and I am frustrated right now because I need to send an email today.

GetHuman-stsavaph did not yet indicate what MailChimp should do to make this right.

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Technical support issue
Reported by GetHuman-stsavaph
May 29th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1019 others
0 customers following this


GetHuman-stsavaph started working on this issue
May 29th 6:00pm