I've been using Mailchimp for many years - the free version. I have **** contacts. I r...

GetHuman3977372's customer service issue with MailChimp from November 2019

Help with my MailChimp issue
The issue in GetHuman3977372's own words
I've been using Mailchimp for many years - the free version. I have **** contacts. I recently designed a new template and now the system won't let me send the edm. It wants me to upgrade to monthly account but at the moment our business is still so small we really don't want to do this. Any ideas how I can continue to use the free version?

GetHuman3977372 did not yet indicate what MailChimp should do to make this right.

How GetHuman3977372 fixed the problem
I couldn't contact Mailchimp because I am using the free version. I had designed a new template and couldn't send it because it turned out, I hadn't filled out the links to Facebook, website and Instagram properly. Once I did that, everything worked.
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MailChimp

Customer service issue
Reported by GetHuman3977372
Nov 22nd, 2019 - a year ago
Fixed
GetHuman3977372 shared how to fix
Seen by 11 customers so far
Similar issue to 774 others
0 customers following this
Items needed
Account username
Email address on the account
Password on the account

Timeline

GetHuman3977372 started working on this issue
Nov 22nd, 2019 6:46am
GetHuman3977372 confirmed the issue is fixed. Hooray!
Nov 23rd, 2019 7:38am

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