Hello I have a free account and yesterday i sent a newsletter that i created by copying...

GetHuman-mariemgr's customer service issue with MailChimp from December 2018

1 view
1061 similar
0 following
Help with my MailChimp issue
First: share to improve GetHuman-mariemgr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mariemgr's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mariemgr will want to follow the link below to head to their help center. We will check on GetHuman-mariemgr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mariemgr may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman-mariemgr's own words
Hello I have a free account and yesterday i sent a newsletter that i created by copying an old newsletter and changing the information, which is what i generally do.*For some reason it did not save changes and sent the old email. The system will not let me resend the newsletter now without subscribing. So i did try to subscribe, I have only a few over *k contacts but it would not let me sign on with the cheapest subscription. I would like not to have to subscribe because i have so few contacts and the newsletter was saved with changes so i do not understand how the old email went out and the new one i believed i was sending did not even save as a draft. I have redone it but cannot send. I would appreciate a one time waiver of the ** hour clause as the newsletter is time sensitive. Can you waive this and let me resend now?
GetHuman-mariemgr did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman-mariemgr fixed the problem
We are waiting for GetHuman-mariemgr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman-mariemgr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mariemgr
Dec 4th, 2018 - 2 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 1 customer so far
Similar issue to 1061 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mariemgr started working on this issue
Dec 4th, 2018 1:42pm