I'm trying to upgrade my account to resend an email campaign. However, my business only...

GetHuman1571995's customer service issue with MailChimp from December 2018

1051 similar
0 following
Help with my MailChimp issue
First: share to improve GetHuman1571995's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1571995's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1571995 will want to follow the link below to head to their help center. We will check on GetHuman1571995 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1571995 may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman1571995's own words
I'm trying to upgrade my account to resend an email campaign. However, my business only has the free version so we're limited to sending to more than **** subscribers in ** hours. **Whenever I try to resolve the issue and upgrade the account, I get this message:**"Apologies, but you do not have permission to view that page."**How do I get around this and upgrade my account?**The username is atxurbantrails**Thank you,**Matt
GetHuman1571995 did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman1571995 fixed the problem
We are waiting for GetHuman1571995 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman1571995 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1571995
Dec 3rd, 2018 - 2 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 2 customers so far
Similar issue to 1051 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1571995 started working on this issue
Dec 3rd, 2018 5:11pm