I have an automation that is triggered when someone subscribes to my list. The response...

GetHuman1613798's customer service issue with MailChimp from November 2018

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The issue in GetHuman1613798's own words
I have an automation that is triggered when someone subscribes to my list. The response time is one hour. It works super when someone subscribes via API but if a subscriber is via "embed form" the automation goes into Pause and there it sits. I'm not sure it's API vs embed form, but that what it looks like to me. I'm not super technical. I prefer live chat but cannot find where to do that. I thought this was GetHuman live chat but see below you want my email address..
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MailChimp

Customer service issue
Reported by GetHuman1613798
Nov 24th, 2018 - 10 mons ago
I have an issue with MailChimp too
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Seen by 5 customers so far
Similar issue to 955 others
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Timeline
GetHuman1613798 started working on this issue
Nov 24th, 2018 12:02am