I keep trying to log in but regardless of how many times I enter the different Authenti...

GetHuman-jolivier's customer service issue with MailChimp from November 2018

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The issue in GetHuman-jolivier's own words
I keep trying to log in but regardless of how many times I enter the different Authenticator Passcodes provided by my google authenticator app, it says it's wrong. And I tried my backup code as well, but no luck. **I urgently need to access an email I created, but all solutions to my issue require me to log in... which I can't do.**I also recently got a new phone and had to redownload the Google Authenticator app, so maybe that has something to do with it. **If possible, please call me as soon as possible with a way to access my account.**Thank you very much*Julien Olivier****-***-****
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Customer service issue
Reported by GetHuman-jolivier
Nov 15th, 2018 - 3 mons ago
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Account username
Email address on the account
Password on the account
Timeline
GetHuman-jolivier started working on this issue
Nov 15th, 2018 8:19pm