MailChimp has suspended our account due to an automated error. we have tried contacting...

GetHuman1542531's customer service issue with MailChimp from November 2018

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The issue in GetHuman1542531's own words
MailChimp has suspended our account due to an automated error. we have tried contacting MailChip for over a week with no response!!!!!**The issue was an offensive message which there is none as the template was a Christmas invite for our company.**Can this be resolved as we are nowlooking at another service due to the lack of action from Mailchimp and no way to contact anyone directly.
GetHuman1542531 did not yet indicate what MailChimp should do to make this right.
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MailChimp

Customer service issue
Reported by GetHuman1542531
Nov 12th, 2018 - a yr ago
I have an issue with MailChimp too
Not resolved
Seen by 7 customers so far
Similar issue to 793 others
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Timeline
GetHuman1542531 started working on this issue
Nov 12th, 2018 1:37am