Lakewood Community Services Center recently launched a campaign Winter ****. We had...

GetHuman1460460's customer service issue with MailChimp from October 2018

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The issue in GetHuman1460460's own words
Lakewood Community Services Center recently launched a campaign Winter ****. We had *** hard and soft bounces. We deleted some that we couldn't verify and edited a number of them that had errors we could fix. I did this by clicking on the email address* choosing EDIT* fixing the error and clicking SAVE. These addresses were then marked CLEANED in the Marking column. I know see, however that you are not accepting them saying they "hard of soft bounced and can not be added" In fact NONE of the corrected emails EVER bounced* the incorrect versions did. An example would be *****@***.com which bounced. The correction *****@***.com never bounced as it was never sent correctly. How do I capture these corrected contacts? Thank you

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Customer service issue
Reported by GetHuman1460460
Oct 31st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 649 others
0 customers following this


GetHuman1460460 started working on this issue
Oct 31st, 2018 9:05pm
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Oct 31st, 2018 9:06pm
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Oct 31st, 2018 9:06pm