Hello, MailChimp,**Hope you can help me! I've been setting up my campaign test messages...

GetHuman1278919's customer service issue with MailChimp from October 2018

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The issue in GetHuman1278919's own words
Hello, MailChimp,**Hope you can help me! I've been setting up my campaign test messages for the last few days. Just sent out our first test message (to * addresses on our Test List -- which are actually our own email addresses) and I got a message saying the following:** *Silvana Spano *Oct *, **:** AM EDT *Hello Silvana,*Our automated abuse prevention system, Omnivore, reviewed your account with the username Global Wellness Solutions (user ID: *********).*It detected content or actions which either conflict with our Acceptable Use Policy (mailchimp.com*legal*acceptable*use), or present a significant risk to our deliverability.*The account has been disabled. You may log in at any time to export and back up your account data (https:**eepurl.com*dygcjv), download reports, or close the account permanently (https:**eepurl.com*dygm**).**Can you please help me? I don't know why this happened. Our business is legitimate and there is nothing abusive or illegal in the test message I composed. We also only emailed it to ourselves. **Thank you in advance for any help you can give us,***Silvana Spano
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MailChimp

Customer service issue
Reported by GetHuman1278919
Oct 7th, 2018 - a yr ago
I have an issue with MailChimp too
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Seen by 5 customers so far
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Timeline
GetHuman1278919 started working on this issue
Oct 7th, 2018 3:06pm