I need to update my credit card information, and cant remember my p***word. Ive been to...

GetHuman-linhardt's customer service issue with MailChimp from June 2018

2 views
 | 
12 similar
 | 
0 following
Help with my MailChimp issue
Before contacting them, items GetHuman-linhardt may need:
Account username, Email address on the account, and Password on the account
GetHuman-linhardt's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-linhardt will want to follow the link below to head to their help center. We will check on GetHuman-linhardt later to make sure it's all set or try to help escalate.
MailChimp Help Center
The issue and preferred resolution, in GetHuman-linhardt's own words:
I need to update my credit card information, and cant remember my p***word. Ive been told emails were sent to LISA@LINHAUS.com many many times, (Ive checked spam as well) and havent received ANYTHING. This is a time sensitive matter as I don't want to lose access to my account.
I trust that MailChimp will make this right and come up with a resolution that is fair.
Help with my MailChimp issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Follow this issue
See how GetHuman-linhardt fixes it.
This email address isn't valid

MailChimp

Customer service issue
Reported by GetHuman-linhardt
Jun 8th, 2018 - 10d ago
I have an issue with MailChimp too
Not resolved
Seen by 2 customers so far
Similar issue to 12 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-linhardt started working on this issue
Jun 8th 2:16pm