My name is Davilyn Crain and I am attempting to log into my email. The email a...

GetHuman6041741's customer service issue with from May 2021

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The issue in GetHuman6041741's own words
My name is Davilyn Crain and I am attempting to log into my email. The email address is *****@***.com, when I attempt to log in it is saying my password is wrong(weird because I have used this same password for years) in addition when I go to recover the password it is saying my birthday is wrong? **.**.**** and the recovery email address is unrecognizable. I need to get into my account and am not understanding why all of my information seems to have changed. Is there anyway I can get back into my email? Please help!

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Customer service issue
Reported by GetHuman6041741
May 7th, 2021 - 3 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 116 others
0 customers following this


GetHuman6041741 started working on this issue
May 7th 4:46am
GetHuman6041741 indicated the issue is not fixed yet.
May 10th 6:42pm