My name is Davilyn Crain and I am attempting to log into my mail.com email. The email a...

GetHuman6041741's customer service issue with Mail.com from May 2021

Help with my Mail.com issue
First: share to improve GetHuman6041741's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6041741 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman6041741's own words
My name is Davilyn Crain and I am attempting to log into my mail.com email. The email address is *****@***.com, when I attempt to log in it is saying my password is wrong(weird because I have used this same password for years) in addition when I go to recover the password it is saying my birthday is wrong? **.**.**** and the recovery email address is unrecognizable. I need to get into my account and am not understanding why all of my information seems to have changed. Is there anyway I can get back into my email? Please help!

GetHuman6041741 did not yet indicate what Mail.com should do to make this right.

How GetHuman6041741 fixed the problem

We are waiting for GetHuman6041741 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mail.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mail.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mail.com

Customer service issue
Reported by GetHuman6041741
May 7th, 2021 - 3 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 116 others
0 customers following this

Timeline

GetHuman6041741 started working on this issue
May 7th 4:46am
GetHuman6041741 indicated the issue is not fixed yet.
May 10th 6:42pm