my password does not work, when i tell mail.com they treat me like an idiot and tell me...

GetHuman1021738's customer service issue with Mail.com from August 2018

Help with my Mail.com issue
The issue in GetHuman1021738's own words
my password does not work, when i tell mail.com they treat me like an idiot and tell me to check the spelling, ( I HAVE CHECKED OVER ** TIMES, EACH TIME I USE THE RIGHT PASSWORD, EACH TIME MAIL.COM SAYS IT IS NOT RIGHT ) I tried to use the password recovery system, it asked me my birthday. I entered my birthday correctly ( I KNOW MY BIRTHDAY ) mail.com says that my birthday is wrong. I was contacted by mail.com, they say that they can not reset passwords from within. What the H***? some of the most insulting, non effective, worthless customer service I have ever had the misfortune to encounter
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Mail.com

Customer service issue
Reported by GetHuman1021738
Aug 24th, 2018 - 4 mons ago
I have an issue with Mail.com too
Fixed
Seen by 1 customer so far
Similar issue to 59 others
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GetHuman1021738 started working on this issue
Aug 24th 3:43am
GetHuman1021738 indicated the issue is not fixed yet.
Aug 24th 3:43am