Dear Frans van Houten CEO Magnavox, **Case *INC********I bought **” Magnavox TV. I made...
GetHuman-dkidsfu's Complaint issue with Magnavox from May 2020
Help with my Magnavox issue
First: share to improve GetHuman-dkidsfu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dkidsfu may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-dkidsfu's own words
Dear Frans van Houten CEO Magnavox, **Case *INC********I bought **” Magnavox TV. I made a complaint on June ****, expired warranty on November ****. **Since I bought this TV, it gave me a lot of pain such as no sound, and I have to plug out every time I turn on it. **I have new born baby and my others children keep crying when the TV start give the problem. **I started calling complaint since June ****, from Magnavox customer service gave so much complicated regards the trouble shooting, I was so tired with all processing of this refund. **At the end of the day, customer service Magnavox told to find a box and since I bought from BJ’s , they told me that they don’t give box. I called Magnavox and told them that I got problem to find a box. **So customer service told me if you find a box than we can refund and process the pick up By fed ex . **So after all pandemic time, The warranty is over and I kept calling and mostly customer service not response in good talking way. Very rude and unprofessional. **Now Today on May **** after warranty is over and pandemic still here. I found the box and ready to ship but my warranty is over and customer couldn’t process the pick up by Fed ex and no refund. **I told them it’s not easy from me as I have newborn baby and out from country then pandemic time , my husband had COVID ** as well and now I found the box . **So please CEO Frans process my refund without any complicated issues *And pick up the TV by Fedex **Best Regards **Monike Moeen****-** ***nd st*Rosedale, NY ******(***)***-****
GetHuman-dkidsfu did not yet indicate what Magnavox should do to make this right.
I have an issue with Magnavox too
How GetHuman-dkidsfu fixed the problem
We are waiting for GetHuman-dkidsfu to fix the problem and share the solution with the rest of us customers.
Please help with my Magnavox issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman-dkidsfu indicated the issue is not fixed yet.
Jun 3rd, 2020 4:43pm
Moving? We Make It Easy.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!