I am a customer using your DVD recorder zv***mg* a.*I used zv***mg*a to convert the con...

GetHuman-youngunk's customer service issue with Magnavox from May 2018

Help with my Magnavox issue
The issue in GetHuman-youngunk's own words
I am a customer using your DVD recorder zv***mg* a.*I used zv***mg*a to convert the contents of the VCR to DVD.*The conversion is fine. DVD was using DVD-R. I can see the recorded screen by operating the converted DVD-R using zv***mg* a.*When I insert the converted DVD-R into my computer's DVD ROM, it does not recognize it from the DVD ROM of the computer. I tried it on an Apple computer and a Samsung computer, but it does not work the same. I would like to know the reason why it's not working and how to make the recorded DVD-R work on my computer.*Thank you.
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Magnavox

Customer service issue
Reported by GetHuman-youngunk
May 20th, 2018 - 6 mons ago
I have an issue with Magnavox too
Fixed
Seen by 10 customers so far
Similar issue to 155 others
0 customers following this
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Timeline
GetHuman-youngunk started working on this issue
May 20th 11:18pm
GetHuman-youngunk indicated the issue is not fixed yet.
May 21st 5:29pm
GetHuman-youngunk indicated the issue is not fixed yet.
May 22nd 5:07am
GetHuman-youngunk indicated the issue is not fixed yet.
May 22nd 8:36pm
GetHuman-youngunk indicated the issue is not fixed yet.
May 28th 2:42am
GetHuman-youngunk indicated the issue is not fixed yet.
May 28th 2:56am
GetHuman-youngunk indicated the issue is not fixed yet.
May 28th 3:29am
GetHuman-youngunk indicated the issue is not fixed yet.
May 28th 5:11am