A few days ago I received my magicjackHOME Device Upgrade. I connected it just like th...

GetHuman-putputpa's Technical Support issue with MagicJack from March 2021

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The issue in GetHuman-putputpa's own words
A few days ago I received my magicjackHOME Device Upgrade. I connected it just like the instructions told me to install it. It connected perfectly. I do get a better reception and I can be on the computer while talking on the phone. However, now I do not get my messages on missed calls, or the numbers to my missed calls like I did with the first Magic Jack which was connected directly to the computer. Since I have not been able to get my missed call messages, it has caused me a lot of problems. I take care of my legally blind sister and her disabled husband* when I do not get my messages, I don't get them to their appointments. This is causing problems for both them and me. I desperately need to get the missed messages when I am not at home or unable to come to the phone! Please call me and tell me how to fix the problem at ***-***-****. Thank You.

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MagicJack

Technical Support issue
Reported by GetHuman-putputpa
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1588 others
0 customers following this

Timeline

GetHuman-putputpa started working on this issue
Mar 23rd 9:11pm
GetHuman-putputpa indicated the issue is not fixed yet.
Mar 24th 3:31am