Incoming calls to magicJack go directly to voicemail without ringing. Some numbers when...

GetHuman5876246's customer service issue with MagicJack from March 2021

Help with my MagicJack issue
The issue in GetHuman5876246's own words
Incoming calls to magicJack go directly to voicemail without ringing. Some numbers when calling out just gives fast busy all the time.

GetHuman5876246 did not yet indicate what MagicJack should do to make this right.

How GetHuman5876246 fixed the problem
I changed out the ethernet cable from the device to the computer and that seemed to clear it up for a while but a few minutes later the same problem returned. So I just decided to call forward the magicJack number to a different number and that worked fine. But today I decided just to check and see if it worked and turned off the call forwarding and everything was normal again so I have to guess that the problem must be something with magic Jack itself.
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MagicJack

Customer service issue
Reported by GetHuman5876246
Mar 22nd, 2021 - 2 months ago
Fixed
GetHuman5876246 shared how to fix
Seen by 6 customers so far
Similar issue to 1587 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman5876246 started working on this issue
Mar 22nd 11:37pm
GetHuman5876246 confirmed the issue is fixed. Hooray!
Mar 25th 5:46am

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