Sad, I have no service today and it is paid to ************Call to Chat and spoke to Ru...

GetHuman5875274's Dispute a Charge issue with MagicJack from March 2021

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The issue in GetHuman5875274's own words
Sad, I have no service today and it is paid to ************Call to Chat and spoke to Rustam today, telling him I had no service and he guided me to a change by clicking on the **** W Old Stone Rd ALREADY LISTED, my address in your file on line so I did it. I have been a customer since August **** from ***** S Lawler Ave, Alsip IL ***** and moved to **** W Old Stone Rd, Muncie IN *****. **I am deaf and using special equipment to connect for any emergency with no service now.**The person before Rustam I contacted on Chat to be Ellen who asked for my address to verify at **** W Old Stone Rd, Muncie IN ***** and was able to get help at that time. I got verified and service from her and no mention of address difference. **It has been ** months since I paid my bill and now today I was disconnected with no service.**I need service TODAY NOW and a CREDIT from you for all the problems that was done.

GetHuman5875274 did not yet indicate what MagicJack should do to make this right.

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MagicJack

Dispute a Charge issue
Reported by GetHuman5875274
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1588 others
0 customers following this

Timeline

GetHuman5875274 started working on this issue
Mar 22nd 7:48pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 23rd 12:53am
GetHuman5875274 indicated the issue is not fixed yet.
Mar 23rd 12:42pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 23rd 12:42pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 23rd 12:43pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 23rd 12:43pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 23rd 12:43pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 24th 4:00pm
GetHuman5875274 indicated the issue is not fixed yet.
Mar 24th 4:00pm

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