Dear Sir or Madam,*I have no service. I renewed my service contract for three years in...

GetHuman4680790's Billing issue with MagicJack from April 2020

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The issue in GetHuman4680790's own words
Dear Sir or Madam,*I have no service. I renewed my service contract for three years in February, ****, and again April **, ****. **) If my first payment went through, why did you accept a second payment?**) If my first payment did not go through, why do I not have service?**Order Number: TS*********Order Date: ***********Charge Date*Qty*Description*Unit Price*Subtotal**************IPP Minutes Card: Value $**.***$**.***$**.***************** Year Renewal Plan for magicJack*$**.***$**.****************Federal USF*$*.***$*.****************Administration Fee*$**.***$**.****************MI State Sales Tax*$*.***$*.***Order Total: $***.****Order Summary*Thank you for your purchase!*Order Number: TS*********Order Date: ***********Charge Date*Qty*Description*Unit Price*Subtotal*************** Year Renewal Plan for magicJack*$**.***$**.****************Administration Fee*$*.***$*.****************MI State Sales Tax*$*.***$*.***Order Total: $***.****Thank you for your help in this matter and wishing you the best of health,*Julie Flowerday******@***.com****-***-****

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Billing issue
Reported by GetHuman4680790
Apr 21st, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1760 others
0 customers following this
Items needed
Email address on the account


GetHuman4680790 started working on this issue
Apr 21st, 2020 3:02pm