Youhave to have personal connection to customer on a phon

GetHuman-smorozov's Technical Support issue with MagicJack from October 2019

Help with my MagicJack issue
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The issue in GetHuman-smorozov's own words
I tried many times to write, but agents coud not resolve my problem iasked for superviser,but was denaed you dont try to help,but create obstecals to customers ... My is lo connection is poor, very low sound.i hardly can hear and people from other side can not hear either no connection with technical support on a phone.many customers are seniors can not comunicate by writing
I need to speak to supervizeras english my second lenguage and i am a senior, desabaled. You company does not provide good work promised in ad.i live alone nobody can help me.main problem is poor connection,low sound,noise on a lin

GetHuman-smorozov did not yet indicate what MagicJack should do to make this right.

I expect my phone working properly your ad promised so much.i believed.you do want to fix, no way to talk to you.i paid my part,no service received
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MagicJack

Magic jack phone service
Technical Support issue
Reported by GetHuman-smorozov
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 6728 others
0 customers following this

Timeline

GetHuman-smorozov started working on this issue
Oct 26th, 2019 11:33pm
GetHuman-smorozov indicated the issue is not fixed yet.
Oct 30th, 2019 12:55am