Youhave to have personal connection to customer on a phon

I tried many times to write, but agents coud not resolve my problem iasked for superviser,but was denaed you dont try to help,but create obstecals to customers ... My is lo connection is poor, very low sound.i hardly can hear and people from other side can not hear either no connection with technical support on a phone.many customers are seniors can not comunicate by writing

I need to speak to supervizeras english my second lenguage and i am a senior, desabaled. You company does not provide good work promised in ad.i live alone nobody can help me.main problem is poor connection,low sound,noise on a lin

I expect my phone working properly your ad promised so much.i believed.you do want to fix, no way to talk to you.i paid my part,no service received