having difficulty with incoming calls. most times the phone doesn't ring, nothing show...

GetHuman-weeweebo's customer service issue with MagicJack from June 2019

Help with my MagicJack issue
The issue in GetHuman-weeweebo's own words
having difficulty with incoming calls. most times the phone doesn't ring, nothing shows up on recent list. Voicemail works fine if they leave a message. If caller doesn't use voicemail, I have no way of knowing if I received a call or not. In the recent column the last info on incoming and outgoing calls are dated ******** which is * weeks from now. The date on my computer is accurate. I have shut my computer down and rebooted and entered the current date again.
GetHuman-weeweebo did not yet indicate what MagicJack should do to make this right.
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How GetHuman-weeweebo fixed the problem
We are waiting for GetHuman-weeweebo to fix the problem and share the solution with the rest of us customers.
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MagicJack

Customer service issue
Reported by GetHuman-weeweebo
Jun 13th, 2019 - 4 mons ago
I have an issue with MagicJack too
Fixed
Seen by 7 customers so far
Similar issue to 4905 others
0 customers following this
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Timeline
GetHuman-weeweebo started working on this issue
Jun 13th 12:19am
GetHuman-weeweebo confirmed the issue is fixed. Hooray!
Jun 18th 2:42am
GetHuman-weeweebo confirmed the issue is fixed. Hooray!
Jun 18th 3:13am