I haven't had working Magic Jack since **********. I purchased Concierge and cant get a...

GetHuman2306069's complaint issue with MagicJack from March 2019

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The issue in GetHuman2306069's own words
I haven't had working Magic Jack since **********. I purchased Concierge and cant get a hold of anyone to help. I have spent hours on the phone with no help, I have tried every option possible from the Trouble Shooting and FAQ. It says its an internet problem. Ive had my modem reset. Plugged the MJ directly into my computer. Changed wires. MJ is the only internet issue, every other device is fine-no problems. I want I to work. I want Magic Jack to answer the phone, give support that was an additional charge.
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MagicJack

complaint issue
Reported by GetHuman2306069
Mar 30th, 2019 - 6 mons ago
I have an issue with MagicJack too
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Seen by 6 customers so far
Similar issue to 3559 others
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Timeline
GetHuman2306069 started working on this issue
Mar 30th 6:37pm