Hi,**I have been trying to complain about the tech support people, i'm having issues wi...

GetHuman2155287's customer service issue with MagicJack from February 2019

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The issue in GetHuman2155287's own words
Hi,**I have been trying to complain about the tech support people, i'm having issues with my majicjack, it allows me to dial any number but wont dial the extensions. I would like to complain about these * tech support people, David and Clark, the first few calls as soon as they would hear my voice they would hang up on me, first few days they kept on telling me that my account is in grace period which is not correct, i have paid all my dues and my account is upto date, then they advised me to switch off ur magjicjack for * hours and restart the router, i have tried that out too but the problem was not fixed, i'm having these issues from a week now, please is there someone available to assist in solving this issue, my majicjack canadian number is ***-***-**** and my cell number is ***-***-****, my name is Sharon and my email is *****@***.com
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Customer service issue
Reported by GetHuman2155287
Feb 7th, 2019 - 3 mons ago
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Seen by 3 customers so far
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GetHuman2155287 started working on this issue
Feb 7th 4:20pm