Customer made a mistake setting up his phone number. He requested to PORT his personal...

GetHuman1630236's customer service issue with MagicJack from November 2018

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The issue in GetHuman1630236's own words
Customer made a mistake setting up his phone number. He requested to PORT his personal number to magic jack and submitted $**. Then made a mistake of requesting a temporary number that he thought he would need until his ported number was active and paid $** which he shouldn't have done. How should he correct this error? How soon can he have his ported number active? *His number that he paid to port is ***-***-****. The temporary number he paid $** and doesn't need Is ***-***-****. Please help. I am helping this customer since I recommended Magic Jack to him.
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MagicJack

Customer service issue
Reported by GetHuman1630236
Nov 26th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman1630236 started working on this issue
Nov 26th, 2018 7:16pm