the MagicJack web site *****!

GetHuman-epmajden's customer service issue with MagicJack from July 2018

Help with my MagicJack issue
The issue in GetHuman-epmajden's own words
I need instructions to activate my MagicJack phone as noted above. Where can I find these instructions to activate the *-years I paid for. ... I lost the instructions on how to activate my second *-year term after the *st year expiration date with is in about ** days. My Magic Jack phone number is (***) ***-****. How can I activate my Magic Jack for the next *-years which I paid for? If you like you can contact me on my regular phone at *-***-***-****. Can you check my records and do this activation for me as when I clicked on the re-newal after my first year it wanted to bill me for the activation. Like I said, I already paid for the additional *-year term extension.*Edward P.Majden***** Burgess Road*Courtenay B.C. Canada*V*N-*R********@***.com
Send me the instructions to activate my *-year additional term.
I phoned a number about this but the customer service type spoke with an accent I had difficulty understanding, probably a call centre. I told him what I wanted but he was NO help*
How GetHuman-epmajden fixed the problem
I contacted them at http:**www.magicjack.com*faq* and they corrected my issue, I hope! Used on-line chat to do this.
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MagicJack

Customer service issue
Reported by GetHuman-epmajden
Jul 9th, 2018 - 4 years ago
Fixed
GetHuman-epmajden shared how to fix
Seen by 9 customers so far
Similar issue to 682 others
0 customers following this
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Timeline

GetHuman-epmajden started working on this issue
Jul 9th, 2018 4:53pm
GetHuman-epmajden indicated the issue is not fixed yet.
Jul 10th, 2018 2:42am
GetHuman-epmajden indicated the issue is not fixed yet.
Jul 10th, 2018 2:48am
GetHuman-epmajden indicated the issue is not fixed yet.
Jul 10th, 2018 2:50am
GetHuman-epmajden confirmed the issue is fixed. Hooray!
Jul 10th, 2018 5:54pm
GetHuman-epmajden confirmed the issue is fixed. Hooray!
Jul 12th, 2018 6:27pm